I. Our Vision and Mission

CapitalLyft is committed to empowering every investor to make informed decisions, efficiently monitor their financial products, achieve their goals, and attain financial well-being.

II. Services Provided

As a SEBI Registered Research Analyst, we provide the following core services:

• Publication of unbiased research reports based on independent fundamental and technical analysis.
• Providing views on securities and investment opportunities across the Equity (Cash & F&O) and Commodity segments.
• Full disclosure of methodology and any potential conflicts of interest in all research reports.
• Maintaining strict confidentiality of all client data.

III. Investor Grievance Redressal Mechanism

We are dedicated to resolving all complaints promptly and effectively.

Internal Grievance Redressal

If you have any complaint, you can first contact our Grievance Officer via:

• Email: info@capitallyft.in
• Postal Address: New Plasia, INDORE, MADHYA PRADESH, 452001

Complaints will be acknowledged within 7 working days and we aim to resolve all grievances within 30 days from the date of receipt.

Escalation to SEBI

If you are not satisfied with the resolution, or if your complaint is not resolved within the specified timeline, you may escalate the matter to SEBI using the SCORES platform:

• SCORES Website: scores.sebi.gov.in/

IV. Investor Responsibilities: Do's and Don'ts